Terms and costs of delivery

We will effect all deliveries to our German clients at prices as low as possible and insured via DPD or DHL

Deliveries abroad will only be effected insured by Deutsche Post

All repeat deliveries will be free of charge!

Please keep in mind that all packing stations are exclusively served by DHL.

All orders exceeding € 50,00 goods value will be free of delivery costs within any European country.

Orders going overseas will be free of delivery charges, if their goods

value exceeds € 150,00.

Deliveries within Germany up to € 50,00 goods value:

€ 4,99 by DPD (insured)

€ 5,99 by DHL (insured)

and free of delivery costs for any orders exceeding € 50,00 goods Value!

Deliveries to any European country of goods up to € 50,00 value

€ 9,90 by Deutsche Post, insured

free of delivery charges for any orders exceeding

€ 50,00 goods value

Transportation to worldwide/overseas destinations of goods up to € 150,00 value

€ 15,00 by Deutsche Post, insured

Free of delivery charges for any order exceeding € 150,00 goods Value

Minimum order value

We don’t have it. We will appreciate any of your orders for 1 or any number of articles.

Damages in transit

Our postal staff will check every article and pack it carefully. If nevertheless any article will be damaged in transit, please fill in the appropriate notification form while the parcel service is still present.

Reconsignments

See Privileges of exchange and return

Parcel posts always offer a proof of delivery and a damage claim, of a parcel gets lost. So please be so kind as to send any reconsignment insured and keep the proof of delivery carefully. Uninsured reconsignments are your own risk!

According to § 12.7 of our standard-form contract conditions we will credit you with the postal charges.

Unpaid parcels will not be accepted.

Please address any reconsignment as follows:

Underwear-shop24.de

Wilhelm-Stoll-Ring 15

D-23923 Herrnburg

We reserve the right of property to any goods delivered until the relevant account has been settled.